Asking a Question

I think I speak for most people who have done support in saying one of my biggest pet peeves is not knowing how to ask a question. From my experience, this usually manifests in one of several ways: * The person doesn't provide any information about the actual problem

My First Post

Hi there, this is my first post. This blog will likely contain some random posts about relatively random topics I run into during my day to day life as a support giver at Digital Ocean. I'm fairly passionate about technology, I spend most of my time working on